How Egrove helped me manage my payments
My experience made me realize that as a retailer, I am fully responsible about whatever happens on my website and that my duties are not confined to mere showcasing of products on my website . As any other online shopping space may have, I had integrated a payment gateway in my online shop and customers visiting my website used this gateway to complete their purchase and make payments at ease. Though I had not checked for the authenticity of this payment link, things were going on smoothly without any hiccups. The problem: The problem began when one of my customers faced an account hack and had his transactions screened. It was then found that the source was the unauthenticated payment link which I had included on my online shopping page. It was actually painful to know that it was due to my carelessness that a customer of mine had to suffer. Although, I had to compensate for the loss and undergo legal proceedings, it was a lesson learnt. I decided to overcome this hurdle with po...